Online Privacy Statement
Citi Merchant Services Provided by First Data Merchant Services LLC
Our Commitment to Privacy
Thank you for visiting this website. Protecting your privacy is very important to us. Our Online Privacy Statement is designed to inform you about our online collection and use of personal information. From time to time, Citi Merchant Services Provided by First Data Merchant Services LLC or First Data Merchant Services LLC (referred to collectively in this policy as "FDMS") may modify this Online Privacy Statement.
The Online Privacy Statement is available on the homepage of this website as well as at every point where you provide us with personal information. From time to time, you may click to other FDMS websites or pages that have different privacy policies. When this happens, you can review those privacy policies that relate to those pages or sites.
For more information about the FDMS commitment to protecting your privacy, both online and offline, please read our Privacy Principles.
The Only Personal Information We Collect Online is that Information You Voluntarily Provide to Us.
We do not collect consumer information at this site. The only information we collect about you online is information that you voluntarily provide to us. This information may include, for example, company name or e-mail address. If you supply us with personal or business contact information on this web site, you will only be contacted so that we can provide you with the information you have requested (e.g., press releases) or, if you are a business, to occasionally send you other information about FDMS and its services that we believe you would find interesting.
When You Browse the FDMS Website, You Do So Without Revealing Your Identity.
We Are Committed to Protecting the Confidentiality of Your Information.
FDMS' policies limit access to personal user information that is collected from this website to only those employees of FDMS and its affiliates who need the information to fulfill their business responsibilities. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive personal information is safeguarded. Employees must adhere to FDMS' Online Privacy Statement in addition to FDMS' Privacy Principles. Employees violating the FDMS Online Privacy Statement or the FDMS Privacy Principles are subject to disciplinary action, up to and including dismissal.
We Use Appropriate Security Safeguards.
At FDMS, security is a priority. FDMS employs appropriate measures, including advanced technology, to protect personal information collected online against unauthorized access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security, computer firewalls and other appropriate technologies. FDMS reviews and enhances its security systems, as necessary.
FDMS' Website May Be Linked to Other Websites.
FDMS may create links to third-party websites. FDMS is not responsible for the content or privacy practices employed by websites that are linked to our website.
FDMS' Website is Not Directed at Children Under the Age of 13.
Our web site is not directed at children under the age of 13 and FDMS does not collect or maintain information at our website from children who we actually know are under the age of 13.
We Hold Ourselves Accountable Under Our Privacy Principles.
FDMS is committed to meeting the highest standards for our privacy program.
If you have any questions or comments about this FDMS Online Privacy Statement, please contact FDMS General Counsel, First Data Corporation, 6200 S. Quebec Street, Suite 260-A, Greenwood Village, CO 80111.
This FDMS online privacy statement is currently applicable to only U.S. customers and visitors to this website. International businesses may have their own rules and practices, which are consistent with their own privacy statements. They may alter their statements as needed for certain products/services and to abide by local laws and customs.
First Data Merchant Services Privacy Principles
As a world leader in electronic commerce and payment services, FDMS processes the information that enables businesses to accept payment for goods and services whether by credit, debit or stored-value cards at the point of sale or over the Internet.
FDMS generally works behind the scenes on behalf of its alliances, banks, ISOs, other card acquirers and merchants. As the Internet continues to play a greater role in commerce and payments, FDMS will continue to develop solutions that enable businesses and consumers to pay anyone, anywhere, anytime.
Millions of consumers and businesses rely on FDMS, and our client partners, for safe and reliable payment services. Our relationships are established based on mutual trust. Each day, we strive to reinforce our commitment to our business customers and consumers.
In order to provide these services, FDMS must collect, maintain and use financial and other sensitive personal information.
FDMS' Privacy Principles guide us in the collection and use of information and reinforce the role our employees play in protecting consumer privacy.
Our business customers may adopt other principles applicable to their collection and use of information or simply customize these principles.
FDMS may modify its policies as appropriate for particular products and services or to comply with local laws and regulatory requirements around the world.
FDMS Privacy Principles
1. WE OBTAIN PERSONAL INFORMATION THAT IS NEEDED TO PROVIDE OUR GOODS AND SERVICES.
We primarily receive personal information as a result of consumers' financial transactions with business customers of FDMS or an FDMS processing customer. Generally, FDMS does not obtain personal information directly from consumers. However, in the event FDMS collects information directly from consumers, we will obtain the personal information that is needed to provide our goods or services, to provide customer service and to fulfill any legal or regulatory requirements. When we obtain information about consumers from third parties, we use reputable sources, including public repositories.
2. WE WILL INFORM CONSUMERS ABOUT THE GENERAL USES OF THEIR INFORMATION.
Generally, FDMS does not have a direct customer relationship with consumers. However, in the event we have a direct relationship with consumers, we will strive to make information available to them about the general uses of the information that we collect. Generally, FDMS obtains personal information about consumers indirectly through our business customers and channels. To that end, we encourage our business customers and channels to provide these consumers with a timely and complete privacy notice.
3. WE ARE COMMITTED TO PROTECTING THE CONFIDENTIALITY OF PERSONAL CONSUMER INFORMATION.
Within FDMS, access to personal information is limited to those employees of FDMS and its affiliates who need it to fulfill their business responsibilities. Employees must adhere to FDMS Privacy Principles. Violation of the Privacy Principles can result in disciplinary action up to and including dismissal.
When FDMS collects information on behalf of our business customers and alliances, we handle the information based on their direction and in accordance with our agreements and contracts with them and applicable laws.
Vendors and other outside contractors we engage are subject to our contractual requirements to ensure sensitive personal information is safeguarded. For purposes of credit reporting, verification and risk management, we may share information about consumers with third parties. We will also disclose consumer information in response to a lawful request issued by a court, government agency or regulatory authority with the jurisdiction to make that request.
4. WE STRIVE TO GIVE CONSUMERS CHOICES ABOUT HOW THEIR DATA WILL BE USED.
If we obtain personal information as part of a direct relationship with consumers, we will not share this information with non-affiliated third parties except in accordance with these Privacy Principles; to provide products and services; to facilitate and complete consumer-initiated or authorized transactions and service requests; to comply with federal, state and local laws, including credit reporting laws and card association rules; to combat fraud or identity theft; or to offer products and services that FDMS believes may be of interest to its customers.
5. WE USE APPROPRIATE SECURITY SAFEGUARDS.
At FDMS, security is a priority. We employ appropriate measures to protect consumer information against unauthorized access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security, computer firewalls and other appropriate technologies. FDMS reviews and enhances its security systems, as necessary.
6. WE HOLD OURSELVES ACCOUNTABLE TO OUR PRIVACY PRINCIPLES.
FDMS is committed to meeting the highest standards for our privacy program.
If you have any questions or comments about these FDMS Privacy Principles, please contact:
FDC Privacy Officer
First Data Corporation
6200 S. Quebec Street, Suite 260-A
Greenwood Village, CO 80111